Retail Management Software

Fully integrated retail management software with all-round capabilities

Integrate all your business functions and trade on or offline with 360° Retail Software

In the dynamic and very competitive world of retail and wholesale, small to mid-sized companies (SMEs) face unique challenges. No matter the size of your business, a successful company requires vision, execution, and a powerful scalable business platform.


To succeed in an increasingly competitive marketplace, retailers must find innovative ways to compete, ways that are not solely based on price. To effectively stay in business and maximise profitability, retailers must accurately manage variables, reduce operational costs, maximise efficiency, ensure top class customer service, and collaborate with suppliers.

Many retailers face a daily struggle to be competitive due to operational inefficiencies, which, for a large part, can be easily rectified. They lack proper technological solutions and find themselves struggling with legacy systems that are incompatible, non-integrated, or in extreme cases, depending on spread sheets to analyse critical operational data. All of these are extremely inefficient and time consuming. Most retailers need an end-to-end integrated business management solution that can provide them with the real-time insight they need to make accurate and informed business decisions. SAP Business One Retail is an end-to-end retail solution that covers everything from point-of-sale (POS), store management and planning to customer relationship management, online shopping, and completely integrated ERP.


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Why choose our integrated Retail Management software?

An end to end business integration tool that provides you with real time insight into the entire business to allow for better, more informed decision-making. Complete on-line and off-line trading functionality, which means that your system keeps on working without interruption. Stay connected with a comprehensive retail solution that uses SAP for head office operations and Serious about Retail to manage stores and POS operations.

Our retail management solution gives you inventory control and replenishment with stock visibility across the retail chain. Retain customers and manage customer communication with comprehensive CRM and loyalty programmes to keep customers coming back to your stores. A touch screen interface gives you a customizable and professional look. Fast, easy and accurate transaction processing enhancing the customer’s shopping experience while requiring minimum staff training.

Point of Sale

The SAP Business One Retail Management solution offers retailers in any environment the opportunity to maximise efficiency and speed at checkout. The comprehensive, fully integrated solution has built in flexibility to offer single- or multi-site and single- or multi-terminal capability.


Effective retail management is a data driven process, and up-to-the minute access to complete, and accurate data is the basis of effective decision making. SAP Business One Retail makes the relevant information available at the stores and the back-office. Reports provide detailed information on all transactions, with a focus on finance, sales, stock and profitability.

Multi-branch and Franchise

With SAP Business One Retail, all data is centralized – for ease of access from anywhere, anytime. Because all store data is in one central database you can access reports and manage store inventory across your multiple locations, to give greater centralised control of your stores and allow you to make better strategic decisions.

Customer Relationship Management (CRM)

The SAP Business One Retail solution provides retailers with the tools to turn prospects into customers, grow customer profitability and sales, and increase customer satisfaction. SAP Business One Customer Relationship Management (CRM) helps your business optimize and streamline the entire sales process – from tracking leads to managing sales orders and customer data, to administering after-sales support.

Online Shopping

The Webstore is fully integrated with the back-office ensuring seamless synchronisation with the physical retail operation while simplifying web catalogue maintenance. The Webstore can also be implemented as a stand-alone store for customers who exclusively need a web based presence, be it for the purpose of retail sales transactions or purely to provide a point of presence and product display area.


SAP Business One retail reduces risk of wrong item mix, stock-outs, over-stocks and excess or obsolete inventory.  The result: optimized stock investment, purchasing efficiencies, increased customer satisfaction and overall productivity gains.


Store Management



Head office / In-Store management from SAP Business One Retail offers complete back office functionality to both Head Offices and stores. It provides the respective managers with complete control over activities within each of the stores. In-Store transactions are replicated to the Head Office, allowing employees to have a 360 degree view of the business and to provide managers with the information they need to decrease decision making times.

After Sales Service

Services, repairs and alterations are seamlessly embedded in the POS to simplify the process of providing optimal after sales service.  Additionally, appointments can be scheduled against service resources to avoid delays and manage customer expectations.

Integrated ERP Solution

Point of Sale seamlessly integrates with SAP Business One to provide all the functionality a progressive retailer needs to optimize their operation. Its the solution of choice for SAP Business One users requiring a fast, stable, easy-to-use, feature rich Point-of-Sale solution targeted at a wide range of industries. These industries range from Fast Moving Consumer Goods (FMCG) to Factory Shops and Hospitality.

Loyalty Rewards Programmes

SAP Business One Retail offers retailers a points & rewards application designed to significantly improve customer retention by continuously bringing them back and improving customer satisfaction levels. Flexible Loyalty Plans with multiple earning and redemption features make the SAP Business One Retail loyalty rewards an important solution for retailers who want to reward returning customers.